Terms & Conditions

Updated March 2026

Welcome to Waygenext Technologies Pvt Ltd. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

1. Service Usage

• Use of our IVR platform and communication services is subject to the terms outlined herein.
• Unauthorized access, abuse, or misuse of the service may lead to suspension or permanent termination of your account.

2. Data Security

• Waygenext Technologies Pvt Ltd prioritizes the protection and confidentiality of your data.
• While we employ best practices for data encryption and access control, we shall not be held liable for any data loss, unauthorized access, or third-party breaches beyond our control.

3. User Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials and all activities performed under your account.
• You agree not to engage in activities that may compromise system integrity or breach laws, including spam, fraudulent use, or violation of third-party rights.

4. Service Modifications

• We reserve the right to modify, suspend, or discontinue any feature or service without prior notice.
• Waygenext Technologies Pvt Ltd shall not be liable for any business or operational impact resulting from such changes.

5. Billing and Payments

• You are responsible for all applicable charges related to service usage based on your selected plan.
• Failure to make timely payments may lead to service suspension, data restrictions, or account termination.

6. Termination of Service

• Either party may terminate the services at any time with or without cause.
• Upon termination, you remain liable for any outstanding dues incurred prior to termination.

7. Intellectual Property

• All platform content, logos, software code, audio prompts, and documentation are the intellectual property of Waygenext Technologies Pvt Ltd.
• Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

8. Limitation of Liability

• Waygenext Technologies Pvt Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our services.
• We are not responsible for any damages arising from external factors, such as third-party integrations or network outages.

9. Governing Law

• These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction of Waygenext Technologies Pvt Ltd’s registered office.
• Any disputes shall be subject to the exclusive jurisdiction of competent courts in the same region.

10. Updates to Terms

• Waygenext Technologies Pvt Ltd reserves the right to revise these Terms at any time.
• Updated Terms will be posted on this page and effective immediately. Continued use of services implies your agreement to the revised terms.

Contact: For any questions regarding these Terms & Conditions, please reach out to us via [email protected]